Is ShopEDown free?
Yes — main images, variant and SKU images, description images and product info can all be downloaded at no cost. Product videos, review photos, review videos, review exports, sentiment analysis and one-click “download everything” are part of the paid plans, listed in the pricing section.
Does it work on shopee.co.id, shopee.com.br and shopee.co.th?
Yes. ShopEDown works on all ten Shopee marketplaces — Singapore, Malaysia, Indonesia, Thailand, the Philippines, Vietnam, Taiwan, Brazil, Mexico and Argentina — and reads prices in the local currency.
Are the videos watermark-free and in HD?
You get the video file the listing serves, in its highest resolution, with nothing added on top. If the seller uploaded HD, you get HD. A logo the seller put inside the video itself is part of the file and stays.
Can I download on iPhone or Android?
Not yet — ShopEDown is a Chrome extension for desktop. On a phone, open the listing in your phone browser, keep the link, and save it later on a computer.
Can I download in bulk?
Yes. Open a product page and every image, variant, video and review is found at once, then sorted into one folder per product.
Do I need to paste a link?
No. Open the product page you are already on and click a tile.
Does it work on Shopee Live or the Shopee Video feed?
No. It works on Shopee product pages and saves the product and review videos listed there.
Is my Shopee account safe?
Browsing adds no requests to Shopee — the extension reads what the page already loaded. Review features load in small batches about a second apart, and pause for ten minutes if Shopee shows a security check.
What data does the extension collect?
It works on the Shopee pages you open and nothing else. Images and videos go straight from Shopee's media servers to your disk, and spreadsheets are built in your browser — your files never pass through our servers.
Does it work in Edge or other Chromium browsers?
Yes, it installs in Chrome and Edge from the Chrome Web Store, on Windows, macOS, Linux and ChromeOS.
What happens when I uninstall it?
Files you downloaded stay in your Downloads folder. Removing the extension only stops the download card from appearing on Shopee pages.
Which languages does it come in?
The interface and spreadsheet headers come in 16 languages, including English, Bahasa Indonesia, Tiếng Việt, ไทย, Bahasa Melayu, Filipino, Português (Brasil), Español, 繁體中文 and 简体中文.
Can I get a receipt or invoice?
Yes. After you pay, sign in at shopedown.com and open Settings → Payments: every order is listed there with its receipt. Waffo, our Merchant of Record, issues the invoice and emails a receipt too.